1. Expect your order to ship next day after your payment, unless it is a backorder; backorders usually take about one week depending on the item. We will let you know the status if shipping is to be delayed.
  2. Your order will ship with full replacement insurance.
  3. We email you tracking when your order ships so you can monitor your parcel movements. If you use un-encrypted email we may just txt message you the tracking.
  4. By default we ship to the NZCouriers depot nearest to your residence, with instructions for the courier depot to ring your mobile for pickup of the parcel. You will need to show the courier depot an ID and sign for the parcel when you retrieve it from the courier depot.

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