1. All current orders shipping no earlier than 19 January 2021 due to staff annual leave.
  2. We email you tracking when your order ships so you can monitor your parcel movements.
  3. By default we ship to the NZCouriers depot nearest to your residence, with instructions for the courier depot to ring your mobile for pickup of the parcel. The courier is not required to ring you, they may do so just out of courtesy, so you may just be best to go there and pickup if you do not hear from them. Please show the courier depot personnel your ID and sign for the parcel when you retrieve it from the courier depot.
  4. Expect your order to ship next day after your payment, unless it is a backorder; backorders usually take about one week depending on the item. We will let you know the status if shipping is to be delayed longer than 1 week.
  5. Your order will ship with full replacement insurance.
  6. Dunedinites please txt Scott on 0274775198 to arrange time to pickup your parcel; pickups only for Dunedin orders.

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