1. Collection of information
a. Information collected through our website may include personal information about you (including identifiers, as set out in section 2 below). For example, personal information may be:
a.i. Provided by you through registration on our website;
a.ii. Provided to us by you through any other method (such as through correspondence and discussions);
a.iii. Collected by us through click tracking in relation to your use of our website, including the tracking of the content you access and any of our services you utilise; and
a.iv. Collected by us through log files or cookies (as set out in sections 3 and 4).
b. Failure to provide necessary personal information when requested may result in certain services not being available to you.
c. We may also collect aggregated information generated by our systems, which tracks traffic to our website but does not relate to you personally.
Information about your computer and about your visits to and use of the website (such as your IP address, location, browser type and user name) will be recorded when you log in to our website. This information may be used to identify you. We will treat this information as personal information.
3. Other information
We will have access to and may use other information, such as number of users, traffic patterns and demand for the service, for the purpose of monitoring server and software performance as well as for our other internal purposes. We may also collect information about all system interaction with users while they are logged in. This information is owned by us and may be used to verify actions taken by a user or to better understand the behavior of users in order to improve our website.
4. Use of information
The personal information you provide may be used by us (and our employees, officers, agents, contractors and affiliates as defined below) for the following purposes:
a. For verifying your identity for use of our website, to conduct address verification or credit checks for invoicing and billing purposes and to enrich your profile and search ability;
b. To assist in providing better services to you by tailoring the services to meet your needs;
c. To provide you with further information about us or other websites or goods or services offered by us or our related companies or which we consider may be of interest to you;
d. To carry out marketing, promotional and publicity purposes (including direct marketing), market research and surveys;
e. To keep our website relevant and of interest to users;
f. For legal compliance, including in relation to the Anti-Money Laundering and Counter Financing of Terrorism Act 2009;
g. To show you advertising and information that is most relevant to you and your interests;
h. For analysis in aggregate form (with identifiable characteristics removed so that you will remain anonymous); and
i. For any other purpose which is stated to you at the time of collection or that you otherwise authorise.
5. Information sharing and disclosure
a. In relation to personal information we:
a.ii. May disclose information about you, including your personal information, to our affiliates (which means any person or other entity which directly or indirectly controls, is controlled by or is under common control with us) for the purposes set out in the above paragraph;
a.iii. May disclose information about you, including your personal information, to our contractors and suppliers to enable them to provide services and products to us in relation to our website, including transaction processing services, hosting services and support services;
a.iv. Reserve the right to disclose your personal information when we believe it is appropriate to comply with the law, facilitate court proceedings or protect our rights.
b. Information collected through our website that does not identify users is owned by us and may be disclosed by us. We may share aggregated demographic information about our user base with our affiliates, partners and advertisers.
6. Advertising and third party links
7. Security of your personal information
We will take reasonable technical and organisational precautions to prevent the loss, misuse or unauthorised alteration of your personal information. However, due to the nature of email and the internet, we cannot guarantee the privacy or confidentiality of your personal information. When you provide us with personal information, that information may be collected, stored and processed on servers located outside of New Zealand. Sensitive information, such as data entered during the registration process, is encrypted using SSL technology.
8. Access and correction
Under the Privacy Act 1993 you have rights of access to, and correction of, personal information that we hold. Our website has functionality to access, change and update your personal information, or] this can be done by contacting us by email at https://www.buybullion.nz/contact-us/.
9. Opting in and opting out
10. Business transitions
11. Users outside New Zealand
The information we collect may be processed in and transferred between your location and New Zealand. New Zealand may not have equivalent data protection laws to those in force in your location.
12. Linking and advertising
We may include links to third party materials (linked sites) on our website as well as advertising. Advertisers or linked sites may ask you to provide information. We do not have control over the privacy policies of linked sites or advertisers.
14. Contact details
Submit the contact form on our website: https://www.buybullion.nz/contact-us/
Telephone us: +64 3 477 9178
Post a letter to us: BuyBullion, 115 Stuart Street, Level 4, Dunedin, New Zealand 9016